Role and Benefits of Chatbots in Healthcare botpenguin.com

The healthcare sector is very large. Patients see doctors for a variety of reasons, from seeking guidance on prescriptions to attending to urgent medical conditions.

Even though a phone call or email might be thought of as easy forms of communication, they are not always the most effective.

For a variety of reasons, chatbots are emerging as the new norm in the healthcare sector. The market for healthcare chatbots was estimated to be worth $184.60 million in 2021 and is projected to reach $431.47 million by 2028. Let's look at the reasons why chatbots are so popular in the healthcare industry.